Google IT Support Professional:System Administration and IT Infrastructure Services (Week 1) What is System Administration?.

 

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★What is System Administration?★

Q1.Broken computers are being eco-recycled by the user. Which stage of the hardware lifecycle does this scenario belong to?

1. Procurement
2. Deployment
3. Maintenance
4. Retirement

The retirement stage of the hardware lifecycle is when a computer is completely broken or unsalvageable, and needs to be recycled.

Q2.The machine has to be returned to the vendor for proper recycling. Which stage of the hardware lifecycle does this scenario belong to?

1. Procurement
2. Deployment
3. Maintenance
4. Retirement

The retirement stage of the hardware cycle can include situations where a vendor recycles the machines.

Q3.The IT department sets up a user account and software. Which stage of the hardware lifecycle does this situation belong to?

1. Procurement
2. Deployment
3. Maintenance
4. Retirement

The deployment stage of the hardware lifecycle usually occurs when a machine is first set up, like in this example.

Q4.A laptop gets replaced if there's a hardware issue. Which stage of the hardware lifecycle does this scenario belong to?

1. Procurement
2. Deployment
3. Maintenance
4. Retirement

The maintenance stage of the hardware lifecycle can include situations where machines are replaced because of hardware issues. This isn't the same as full retirement, since the machine is still being used.

Q5.Which type of server hardware is the most space-efficient?

1. Blade server
2. Rack server
3. KVM switch
4. Tower server

Blade servers are like rack servers, but even thinner! Very space-saving.

Q6.Which of these are likely considerations for developing a computer policy? Check all that apply.

1. Whether users should be able to install software
2. Whether you should set a device password on an employee's company phone
3. Whether users should be able to view non-work-related websites, like Facebook
4. Whether or not users should share their passwords

Q7.An employee is leaving your company. Which of these steps are appropriate to take during offboarding? Check all that apply.

1. Wipe the machine for future use
2. Make a copy of the user's files
3. Ask the user for their logon information
4. Remove the user's access to IT resources

If a user leaves the company, you’ll also have to remove their access from IT resources.

Q8.What are some important elements of working with vendors as a sysadmin? Check all that apply.

1. Independently approve vendor relationships without management permission
2. Scheduling on-site maintenance
3. Establishing relationships with vendors
4. Procure hardware

Q9.Which methods are commonly used by sysadmins to organize issues? Check all that apply.

1. Random machine checks
2. Ticketing system
3. Daily checks on each machine
4. Service monitoring alerts

Q10.Which type of server most closely resembles a desktop computer in appearance?

1. DNS server
2. Rack server
3. Blade server
4. Tower server

Server hardware can come in lots of different forms: they can be towers that sit upright and look very similar to the desktops we’ve seen

Q11.Which might have an IT infrastructure run by a single person?

1. Google
2. Apple
3. Facebook
4. Hometown Independent Computer Company, LLC

In smaller companies, it’s usually a single person who manages an entire company’s IT infrastructure.

Q12.Which are potential responsibilities of a sysadmin? (Check all that apply)

1. Database administration
2. Technical support
3. Network administration
4. payroll administration

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